Adapting message to each audience.<\/strong><\/span><\/h4>\nThe three categories are the demand generation, leadgeneration and retention\/recovery. The message you want to send might be different for each of these groups.<\/p>\n
The demand generation: <\/em><\/strong>are audience that are not familiar with your brand with this group. You should be sending a message that will introduce your brand and increase your brand awareness.<\/p>\nLead generation<\/em><\/strong> are people that have already shown interest in your brand. Here, you would want to convey a message that persuades and help and take the decision to use your friend.<\/p>\nRetention and recovery<\/em> <\/strong>are two different types of audience. However, at this you brand. Then you have the customers that are pleased with your brand and some that are not. So, the recovery<\/strong> customers would be customers that are unsatisfied and you want to send a message that will change their mind. You want to convince them on why it is so worth it to use your brand.<\/p>\nRetention<\/strong> is more focused on increasing customer loyalty and brand loyalty. These are customers that I using your want to keep them happy and convince them to keep using your brand.<\/p>\n <\/p>\n